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Guest Resources

Welcome to Windsor Cay Resort!

We’re so excited to have you here. To make your stay as smooth and enjoyable as possible, we’ve put together some helpful information for you.

Community Entry

To help ensure a smooth entry process, all visitors must be pre-registered in the Symliv system prior to arrival. Please review the entry guidelines below:

  • Uber/Lyft/Taxi Drivers: Drivers must provide a valid Windsor Cay Resort address and present a valid driver's license. Please note that map pins or home location dots are not accepted as valid addresses.
  • Vehicles: All vehicles must have a valid license plate. Complete vehicle information, including make, model, and license plate number, must be entered into the Symliv system to generate a Vehicle QR Code.
  • Access Cards & Vehicle QR Codes: Homeowners should not share access cards with guests, and guests should not share their Vehicle QR Codes with others.
  • Check-In: Upon arrival at the entry gate, have your Vehicle QR Code ready for scanning. Once successfully scanned, the gate will open automatically.
  • Vehicle Limits: Only one vehicle per QR Code may enter through the gate at a time.

Parking

We want to ensure everyone has a safe and enjoyable experience, so please keep the following parking guidelines in mind:

  • Vehicle Limit: Each home is permitted a maximum of four vehicles per stay.
  • Parking Areas: Please do not park in common areas, on grass, or in a manner that blocks sidewalks.
  • Parking Passes: Registered guests may not share parking passes or vehicle QR codes with unregistered visitors.

We appreciate your cooperation in following these guidelines to help maintain a safe and enjoyable community for all guests. Please note that vehicles in violation of these policies may be subject to towing at the owner's expense, and additional enforcement action may be taken if necessary.

Mail Deliveries

Please note, the Windsor Cay Resort Clubhouse does not accept mail, parcels, or deliveries of any kind due to limited space and security concerns. However, many rental companies will deliver directly to your home if arranged in advance.

Trash Collection

Trash is collected daily (including holidays) starting at 7:00AM. Please place your trash in 13-gallon bags and put them in the bench-mate outside your front door or the rolling tote for collection. Any unbagged trash will not be collected.

Visitors

We welcome your friends and family, but they must be pre-registered through the Symliv system. Please also note that each home has an occupancy limit set by fire code. Overcrowding is prohibited, and violators will be asked to leave.

Food Delivery

We invite you to enjoy food delivery to your Windsor Cay home! If you order delivery, please notify security with the company details to help us keep everything running smoothly. Be sure your delivery driver has the address and their ID to get through the gate.

We’re so happy you’ve chosen to stay with us at Windsor Cay Resort. If you have any questions or need assistance, don’t hesitate to ask! We’re here to make sure you have a wonderful time. Enjoy your vacation!

Frequently Asked Questions

Get ready for a fun-filled vacation with tons of amazing amenities! Some of the amenities you can enjoy are:

  • A sparkling pool, spa, and lazy river for ultimate relaxation
  • A kiddie splash area for the little ones to splash around
  • A lively Bar & Grille at the clubhouse to enjoy a bite or a drink
  • A mini-golf course perfect for family fun
  • A fitness center for those who like to keep active
  • An arcade for gamers of all ages

The Fitness Center is available for guests and members 16 years and older. Come work up a sweat and stay on track during your vacation!

Definitely! We have fun activities for everyone, including tie-dying and scavenger hunts for kids, plus trivia challenges and cornhole tournaments for adults. There’s always something exciting around the corner!

Yes! You can enjoy free internet access at the resort amenities. For internet access in your vacation home, please check with your property manager.

While USPS does not deliver directly to Windsor Cay Resort (we don’t have mailboxes here!), you can easily receive packages through services like UPS and FedEx. No worries about your vacation essentials being delayed!

Absolutely! Trained service animals are welcome throughout the resort amenities. We kindly ask that service animals remain under their handler's control at all times and not be left unattended. Please take service animals outside of the amenity areas for restroom breaks and clean up after them.

You’re only about 25 minutes away from the magical Disney theme parks—perfect for a quick and easy trip to experience the magic!

It’s just a 40-minute drive to Universal Resort Orlando—where thrilling adventures await you!

Need a ride? There are plenty of options like ride-shares and local transportation to take you to nearby attractions, airports, or wherever you need to go.

No need to worry about groceries! There’s a Publix Supermarket, Aldi, and several other markets nearby to stock up on all your vacation necessities. Our Sundry Shop inside the clubhouse has the basics available as well.

Tee off at one of the many fantastic golf courses nearby, including:

  • Celebration Golf Club
  • Champion Gate Golf Course
  • Highlands Reserve Golf Club
  • Mystic Dunes Golf Club

Yes, golf carts are allowed! Just make sure they’re properly licensed, insured, and driven by a licensed driver. Don’t forget to park them in the driveway when you’re back at your vacation home.

Unfortunately, RVs and trailers cannot park within Windsor Cay Resort. If you’re traveling with one, you’ll need to find parking outside the community.

There are no age restrictions for enjoying Windsor Cay Resort! However, please check with your property manager if there are any specific age restrictions for the vacation home you’re renting.

Your safety is our top priority! Windsor Cay Resort is a guard-gated community with a security guard onsite 24/7, plus a roving guard ensuring everything stays secure overnight. 

Falling in love with Windsor Cay Resort? If you’re thinking of making it your home away from home, visit our Pulte Sales Office to inquire about purchasing a vacation home at the resort. We’d love for you to become a part of the Windsor Cay family!

Get in touch with us!

We are committed to providing exceptional experiences for our owners and guests at Windsor Cay Resort.

For inquiries regarding community amenities or Association-related needs, please contact our team. We look forward to assisting you.